Refund & Payment Policy
1. Acknowledgment of Payment
Upon successful registration and payment, students will receive a payment confirmation through the registered email address, SMS, or other official communication channels. Students are responsible for providing accurate personal and payment information during the registration process.
2. Admission & Course Fees
Enrollment is considered confirmed only after the applicable course fee has been successfully received. Once a seat is reserved, the institute allocates faculty, infrastructure, and learning resources accordingly. Refunds, if applicable, shall be governed solely by the institute's official Refund Policy.
3. Non-Refundable Scenarios
Students shall not be eligible for a refund in the following circumstances:
- Voluntary withdrawal after enrollment.
- Loss of interest in the course or program.
- Personal, academic, medical, or scheduling conflicts.
- Failure to attend classes regularly.
- Failure to complete assignments, assessments, or projects.
- Violation of institute rules, code of conduct, or disciplinary policies.
4. Shifting Courses or Batches
Requests for changing the batch or course may be considered only in exceptional circumstances and subject to seat availability. Approval of such requests shall remain entirely at the discretion of the institute's management.
5. Multiple Charges & Payment Failures
If a student is charged more than once for the same payment, or if the payment amount is debited but the transaction remains unsuccessful, the student must submit the transaction details or payment proof. After verification with the payment gateway or financial institution, the excess amount will either be refunded or adjusted against future dues, as applicable.
6. How Refunds Are Processed
Where a refund is approved under the applicable policy, the refund will normally be processed within 7–10 working days. The actual credit timeline may vary depending on the student's bank or payment service provider.
7. Cancellations by the Academy
If the institute is unable to conduct a scheduled course or training program due to operational reasons, students may be offered either:
- A full refund, or
- An opportunity to enroll in another available batch or equivalent program.
8. Taxes & Gateway Fees
Government taxes, payment gateway charges, banking fees, and other transaction-related costs are non-refundable and shall be borne by the student wherever applicable.
9. Support & Contact Information
For payment related queries, students must share:
- Full name
- Registered mobile number
- Course/Program name
- Transaction ID / Screenshot
Email your request to:
Email: samanvayaaedtech@gmail.com
Phone: +91-9194199815, +91-9129020805